Track My Passport
Passport/Visa Collection Locations

On this page:


Check the Status of Your Visa

You can check the status of your application any time at the following website.

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status.

 

 

Email: Send an email to passportstatus@ustraveldocs.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Online: You can track your passport online here.

Chat and Telephone: You can track your passport with the assistance of our call center via chat or telephone. The call center's contact information and a full description of our call center services, including hours of operation, can be found here.

Locations and Hours of Operation

To view locations and hours of operation, click here.

Passport/Visa Collection Information

To collect passport/visa from DHL locations you will have to carry the following Supporting Documents (as applicable) 

Documents required Applicant collecting own passport Representative collecting passport - even in case of family members
Applicant's original government-issued photo ID  
A photocopy of applicant's government-issued photo ID  
A copy of the appointment letter (highly recommended)
Representative's original government-issued photo ID and 1 photocopy  
Original authorization letter  
Important Note:
  • A copy of your Appointment letter along with above supporting documents is recommended for speedy collection of passport at the counter.

Please note that passports not collected within 15 calendar days will be returned to the U.S. Embassy and you will need to arrange to pick up your passports/documents directly from the Consular Section.