Application Pending Further Action

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Refusal under Section 221(g) means that essential information is missing from an application or that an application has been placed on administrative hold. The consular officer who interviews you will tell you at the end of your interview if action on your case is being suspended under 221(g) pending further information. The officer will either tell you that the case has to undergo administrative processing, or will ask you to submit additional information.

If further information is required, the officer will tell you how to submit that information. As part of this process, you will be given a written letter and will have 12 months from the date of your application to submit the requested documents without having to pay a new visa application fee. After one year, an application refused under Section 221(g) is terminated per Section 203(e).

How To Submit Further Documentation

There are two options to submit your documents:

1. Electronic: Email the documents in PDF format to the appropriate email address below.  This option is suitable when original documents are not required.   You would have been informed at the time of your interview if you need to provide originals or copies of your documents.  The subject field of your email should read: 221(g) SURNAME, First Name.


Sydney NIV:

Sydney IV:




2. Hard Copy: Most applicants receive their Toll satchel during their interview at the U.S. Consulate, Sydney. If you attended an interview at the Melbourne or Perth U.S. Consulate and have not received your Toll satchel, please email with the subject field '221(g) request' to request a pre-paid Toll Satchel.  In your email, please include the following information:

- Full name, address, contact number and US Consulate to which you are submitting documentation (Sydney, Melbourne or Perth)

Upon receiving this satchel, you will need to place all required documentation into the satchel and contact Toll Priority to arrange delivery to the Consulate. Further instructions are provided with the satchel.

Note: You may mail your original documents directly to the Consulate via any delivery method you prefer i.e. Australia Post. However, only the Toll Priority satchel process above is provided without cost to you.

Other Information

Some visa applications require further administrative processing, which takes additional time after your interview with a Consular Officer. You will be advised of this possibility during your interview. Most administrative processing is resolved within 60 days of your visa interview. When additional administrative processing is required, the length of processing time will vary based on the circumstances of each case. You are reminded to apply early for your visa, well in advance of your anticipated date of travel.

Note: Before inquiring about your visa status, you or your representative must wait at least 60 days from the date of your interview or the submission of supplemental documents, whichever is later. Thank you for your patience.